Privacy & Security

Last Updated: September 1, 2025

At Shinelane, we value your trust and are committed to protecting your privacy. This Privacy & Security Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

Information We Collect

Contact details such as name, billing/shipping address, phone number, and email address.
Payment details processed securely by trusted third-party providers (we do not store card numbers).
Order information, preferences, and communication history.
Technical data like IP address, browser type, device identifiers, and cookies to enhance your experience.

How We Use Your Information

To process, fulfill, and deliver your orders, including confirmations and updates.
To respond to inquiries, provide customer support, and send service-related messages.
To personalize content, improve our site, and optimize our product offerings.
To comply with legal obligations and detect, prevent, or address fraud or security issues.

Data Security

Your privacy and security are our top priorities. We use industry-standard safeguards, including SSL encryption for data in transit. Access to personal data is restricted to authorized personnel and partners who need it to operate our services. We regularly review our security practices to help protect against unauthorized access, alteration, disclosure, or destruction.

Sharing of Information

We do not sell or rent your personal information. We may share limited data with:

Trusted service providers (payment gateways, shipping carriers, analytics/marketing tools) who process data on our behalf under strict confidentiality.
Law enforcement or regulators when required to comply with applicable laws or to protect our rights.

Cookies & Tracking

We use cookies and similar technologies to remember your preferences, improve site performance, and analyze traffic. You can disable cookies in your browser settings; however, doing so may impact certain site features (e.g., checkout or saved preferences).

Your Rights

Request access to, correction of, or deletion of your personal information.
Opt out of marketing emails at any time by using the “unsubscribe” link in our messages.
Contact us with questions about how we handle your data (see details below).

Policy Updates

We may update this Privacy & Security Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will reflect the most recent revision. Your continued use of the site after changes indicates acceptance of the updated policy.